Effective Date: July 16, 2026
At Tranzivo Logistics, we respect your privacy and are committed to protecting your personal information. This SMS Privacy Policy describes how we collect, use, and safeguard the personal information you provide in connection with our mobile text messaging (SMS) communications program.
1. Consent and Opt-In
By providing your mobile phone number and explicitly opting in to receive SMS communications from Tranzivo Logistics, you consent to receive text messages regarding our dispatch services, load status notifications, and transactional updates. Please note that participation in our SMS program is voluntary and is not a condition for purchasing or receiving services from us.
2. Information We Collect
We may collect and store the following information solely for the purpose of delivering SMS services and improving our communications with you:
- Your mobile phone number provided during onboarding or sign-up.
- Your consent selection (opt-in date, time, and method).
- Message interaction history, including messages sent and received, as well as timestamps.
3. How We Use the Information
The information we collect is used exclusively to facilitate text messaging operations. This includes delivering:
- Service updates and dispatch notifications.
- Load booking confirmations.
- Appointment reminders.
- Account-related information and onboarding details.
- Customer support replies and assistance.
4. Data Sharing and Privacy Protections
We do not sell, rent, or share your mobile phone number or personal information with third parties, affiliates, or partners for their marketing or promotional purposes. Mobile phone numbers and consent data collected for SMS purposes will not be shared with third parties under any circumstances. All opt-in data is kept strictly confidential in accordance with industry best practices and carrier compliance guidelines.
5. Opt-Out (STOP)
You may opt out of receiving SMS messages at any time. To cancel enrollment, reply STOP to any text message you receive from Tranzivo Logistics. After replying STOP, we will send you a one-time text message confirming that you have been unsubscribed from our SMS list. You will no longer receive text messages from us unless you choose to re-enroll.
6. Support and Assistance (HELP)
If you experience any issues or need assistance with our SMS communications, you can reply HELP to any message, or contact our support team directly at info@tranzivologistics.com.
7. Message Frequency and Rates
Message frequency may vary depending on your active dispatch projects, inquiries, and interaction level. Message and data rates may apply depending on your mobile carrier and service plan. Tranzivo Logistics is not responsible for any mobile carrier charges incurred by participating in our SMS program.
8. Main Privacy Policy
For more detailed information about our general data collection, security, and privacy practices, please review our full Privacy Policy.
9. Contact Us
If you have any questions or concerns about this SMS Privacy Policy, please reach out to us:
- Email: info@tranzivologistics.com
- Phone: (555) 123-4567
- Website Contact: tranzivologistics.com/contact